Privacy Policy

1. 01

   Data Collection

   • We collect Client Information: Name, email, phone number, store details.
   • We collect Customer Information: Email, phone, name, and address (for shipping purposes only).
   • User Behavior Data is collected via Facebook Pixel and Google Tag Manager.
   • Authentication Data is handled via JWT tokens.
2. 02

   Data Storage & Security

   • Data is hosted on OVH servers and managed via Cloudflare.
   • Each tenant has a separate database schema for data isolation.
   • Personal data is encrypted and secured against unauthorized access.
3. 03

   Data Deletion & Retention

   • Clients and Customers can request account deletion, which removes all personal data permanently.
   • Store data may be retained for service improvements, with periodic email notifications sent.
4. 04

   Third-Party Data Sharing

   • We do not sell or share user data with third parties except for payment processing via third-party gateways (Stripe, Iyzico, Upay).
   • Marketing and analytics data is shared with Facebook and Google services.
5. 05

   Cookies & Tracking

   • CartQ uses cookies to enhance user experience.
   • Users can opt out of tracking through browser settings.
6. 06

   Contact & Compliance

   • For any privacy concerns, contact us at privacy@cartq.co.
7. 07

   Terms Acceptance

   This document serves as the official Terms of Service & Privacy Policy for CartQ. By using our platform, Clients and Customers acknowledge and accept these policies.

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